Roan Luxury Camping Holidays
Family at their Roan accommodation.

I have a question about

Forest fires in France and Spain

Will my holiday in the Gironde region still go ahead?

Yes, your holiday at another campsite with Roan in the Gironde region will go ahead as planned. Should there be any changes to this, we will contact you straight away.

Will my holiday with Mayotte Vacances still go ahead, given the fire on 24 July 2026?

Unfortunately, the area around the Mayotte Vacances campsite was affected by a fire on 24 July. The campsite itself was unharmed, but it did have to close temporarily due to the fires. The campsite will reopen on 5 August and will welcome all its guests again from then on.

Have you booked a stay at the campsite on or after 5 August 2026? At present, we expect your holiday to go ahead as planned. We are in direct contact with the local emergency services and are following their advice. Should anything change in the meantime, we will contact you immediately.

What does this mean for you?

  • Please wait for our message: We understand that this creates uncertainty, but we kindly ask you not to contact us yourself at this time. Additional enquiries are currently delaying the urgent assistance we are providing to guests at the campsite.

We would like to thank you very much for your patience and cooperation during this exceptional situation.

I read that there are several (forest) fires in the region where I am going on holiday. What now?

We are in close contact with our hosts at the campsite, as well as the regional teams on-site. They, in turn, are in close contact with the campsite and local authorities. If we hear that it not safe for you to travel to your holiday destination, we will contact you immediately. Therefore, it is not necessary for you to contact us yourself. We also ask you not to do this, as our colleagues need the time to inform the affected guests in question.

Are the motorways and local roads to my destination still open?

Use live navigation apps while driving. These apps are usually updated very quickly by reports from other road users and local authorities, and they automatically reroute you to avoid closed roads. Situations can change quickly. For France, you can consult bison-fute.gouv.fr, which is the official French traffic service. For Spain, it is infocar.dgt.es

Can I cancel or change my holiday free of charge due to (impending) fires in the area?

You may always change your booking regardless of the reason, and in such a case, the regular rebooking conditions apply. If your new holiday is more expensive, you will pay the difference. If your holiday is cheaper, you will pay cancellation fees on the price difference. In case of cancellation, we will charge cancellation fees. https://www.roan.nl/boekingsvo...

Where can we find the most up-to-date, official updates?

There are several websites that show current wildfires: forest-fire.emergency.copernicus.eu (European site), feuxdeforet.fr (French site) and rtve.es (Spanish site)

Météo-France has marked the area where the campsite is located as code red. Is that the same red alert that you use?

Although a red alert from the French Météo des Forêts (the wildfire warning system) indicates that the risk of wildfires is extremely high, this is usually not a direct legal basis for Dutch travel organisations and insurers to cancel free of charge.
What do Dutch organisations look at?
Dutch travel organisations (affiliated with the ANVR) and the Dutch Calamiteitenfonds primarily look at the travel advice from the Dutch Ministry of Foreign Affairs.

Will my holiday with Roan to the Gironde region still go ahead?

For the time being, your holiday to the Gironde region can go ahead as planned. Our Atlantic Club Montalivet campsite is situated in a region that is currently open to visitors. The forest fires are far enough away and the weather forecasts are favourable enough for your holiday to go ahead as planned. For your route, it’s best to use Google Maps or another up-to-date sat-nav.

  • Would you still like to rebook? If your arrival is scheduled up to and including 31 July, you can rebook your holiday free of charge. Is your arrival scheduled on or after 1 August? In that case, you can rebook in accordance with our standard rebooking terms and conditions.

Is your question not listed? We are happy to help you!

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